Last updated: February 15, 2026
Shipping Policy
We’re here to get your Scarsies to you - fast, smooth, and with zero drama. Here’s how we roll.
Processing Time
We don’t waste time. Orders are packed and processed within 1–2 business days (Monday–Friday).
Once it’s on its way, you’ll get an email with your tracking link - consider it your VIP pass to watch your glow-up arrive.
Shipping Locations
Right now, we’re proudly shipping across New Zealand - our home turf.
And yes babes... we're now shipping to Australia too ✨
Shipping Methods + Estimated Delivery Times
We keep it simple:
New Zealand
Australia
All delivery timeframes are estimates and may vary depending on courier delays, public holidays, or weather.
Shipping Costs
We keep it simple - flat-rate shipping across New Zealand and Australia.
Spend over $100 NZD/AUD and shipping is on us.
Exact rates are shown at checkout before you pay - no surprises here, babe.
Tracking Your Order
Once your order ships, you’ll receive a tracking number.
Feel free to refresh that page as often as you like - we do it too.
Missing or Lost Packages
If your order ever goes AWOL (it happens!), contact us at orders@scarsies.com
We’ll track it down and sort it out - because we’re not about that “lost package” life.