💌 Shipping Policy

We’re here to get your Scarsies to you - fast, smooth, and with zero drama. Here’s how we roll 💅

Processing Time

We don’t waste time. Orders are packed and processed within 1–2 business days (Monday–Friday).
Once it’s on its way, you’ll get an email with your tracking link - consider it your VIP pass to watch your glow-up arrive ✨

Shipping Locations

Right now, we’re proudly shipping across New Zealand - our home turf 💖

And yes babes... we're now shipping to Australia too ✨

Shipping Methods + Estimated Delivery Times

We keep it simple:

New Zealand

  • Tracked Standard Shipping: around 2–5 business days

Australia

  • Tracked International Standard Shipping: around 3–8 business days

All delivery timeframes are estimates and may vary depending on courier delays, public holidays, or weather.

Shipping Costs

We keep it simple - flat-rate shipping across New Zealand and Australia.
Spend over $100 NZD/AUD and shippings on us 💌
Exact rates are shown at checkout before you pay - no surprises here, babe.

Tracking Your Order

Once your order ships, you’ll receive a tracking number.
Feel free to refresh that page as often as you like - we do it too 😘

Missing or Lost Packages

If your order ever goes AWOL (it happens!), contact us at orders@scarsies.com
We’ll track it down and sort it out - because we’re not about that “lost package” life.